Responsible Gaming
Introduction
At True Fortune Casino, we are committed to promoting responsible gaming practices. Gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems.
We encourage all players to gamble within their means and to set strict limits on time and money spent. If you find that gambling is causing harm to you or your loved ones, please seek help immediately.
Age Verification
True Fortune Casino is only available to individuals who are 18 years of age or older (or the applicable legal gambling age in your jurisdiction). We take age verification seriously and reserve the right to verify the identity of all players.
It is illegal for anyone under the legal age to gamble. Parents and guardians are encouraged to discuss the risks of gambling with young people and to use parental controls where available.
Warning Signs of Problem Gambling
Do you recognize any of these warning signs in your own behaviour or that of someone you know?
- Spending more money or time gambling than intended
- Chasing losses by gambling with increasing amounts of money
- Lying to family, friends, or others about the extent of gambling
- Neglecting family, work, education, or other important responsibilities due to gambling
- Using gambling to escape problems, anxiety, depression, or other difficult emotions
- Borrowing money or going into debt to fund gambling
- Experiencing irritability or anxiety when unable to gamble
- Failed attempts to reduce or stop gambling
- Gambling with money needed for essentials like rent, bills, or food
- Feeling a loss of control over gambling behaviour
If you experience any of these signs, it's important to seek help as soon as possible.
Self-Help Tools & Player Protection
True Fortune Casino provides a range of tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a limit on the amount you are willing to lose
- Reality Checks: Enable reminders during gaming sessions to help you stay aware of time and money spent
- Time-Out (Cool-Off Period): Take a break from gambling for a period of time you specify
- Self-Exclusion: Exclude yourself from your account for an extended period (minimum 6 months) if you feel your gambling is out of control
To access these tools, please visit your account settings or contact our customer support team. We are here to help you gamble responsibly.
Support Organizations & Help Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of the following organizations:
United Kingdom
- GamCare – Free confidential advice and support
www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) - GamStop – National Self-Exclusion Scheme
www.gamstop.co.uk
Self-exclude from all UK-licensed online gambling operators - Gamblers Anonymous
Phone: 0330 094 0322
Support meetings across the UK
International Support
- Australia – Gambling Help Online
www.gamblinghelponline.org.au - Canada – Responsible Gambling Council
www.responsiblegambling.org - United States – National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Telefonberatung: 0800 137 27 00 (free, confidential)
Need Help? Reach Out Today
Problem gambling is a serious issue, but recovery is possible with the right support. If you are struggling, please do not hesitate to contact one of the organizations listed above. Speaking to someone is the first step towards regaining control.
Your wellbeing is our priority. We support all players who wish to gamble responsibly, and we are committed to providing tools and resources to help you stay in control.